Andrei Gorbis
Los Angeles, CA 91604
1-310-855-4443
a.gorbis@gmail.com
Summary
As an accomplished Information Technology Director, my focus is on proactively identifying and mitigating cybersecurity threats. My expertise lies in utilizing big data, analytics, and monitoring techniques to safeguard critical top secret and trade secret information systems. I am adept at managing complex IT projects, building effective teams, and ensuring compliance with industry regulations.
With a proven track record of success, I am skilled in enhancing and expanding a company’s services and increasing its market share. Drawing on my expertise in market research and analysis, strategic planning, and innovative problem-solving, I excel at identifying untapped opportunities and developing effective growth strategies. I am committed to driving results and continuously improving the quality and impact of the services offered by any company I work with.
As a highly experienced systems engineer, I am driven by a solutions-oriented approach to my work. With over 25 years of experience in the field, I have developed a deep understanding of regulatory governance and compliance requirements. My expertise lies in leveraging this knowledge to design and implement effective systems and processes that ensure compliance while optimizing performance. I am committed to staying up-to-date with the latest industry standards and best practices to deliver the highest level of service to my clients.
My expertise lies in seamlessly integrating complex enterprise networks and user clusters to achieve organizational objectives in a regulated, highly compliant, and ever-changing environment. With a keen understanding of the unique challenges posed by compliance requirements, I excel at designing and implementing solutions that ensure seamless operations while maintaining the highest level of security and regulatory compliance. I am committed to staying abreast of emerging technologies and best practices to deliver the most effective solutions to meet the evolving needs of any organization.
As an experienced IT professional, I am adept at providing high-level integration of diverse programming languages and software packages for both new and existing hardware. My expertise lies in designing and implementing efficient, scalable network environments that seamlessly integrate human clusters into the system. With a keen understanding of the importance of redundancy and fault-tolerance in ensuring system availability, I am skilled in implementing multiple redundancies to minimize downtime and maximize performance. I am committed to staying up-to-date with emerging technologies and best practices to deliver the most effective solutions for any organization’s IT needs.
My expertise lies in setting up separate network protocols for users with different access statuses, enabling hierarchical control over network access. With a deep understanding of the importance of network security, I am skilled in designing and implementing protocols that provide the appropriate level of access to each user based on their status and level of authority. By utilizing advanced security measures and controls, I ensure that sensitive data remains secure and only accessible by authorized personnel. I am committed to staying up-to-date with the latest developments in network security and access control to provide the highest level of service to my clients.
My area of expertise is in achieving optimal service reliability, data protection, and accessibility while ensuring maximum privacy protection. With a focus on delivering uninterrupted service and zero data loss, I am skilled in implementing multi-layered security measures to protect sensitive data from unauthorized access. By incorporating robust privacy protection protocols across all levels of internal and external users, I ensure that all data remains secure and accessible only to authorized personnel. Through my commitment to staying abreast of emerging technologies and best practices, I strive to achieve 98% uninterrupted service, 100% data protection, and privacy compliance for all clients.
As an experienced IT professional, I specialize in setting up self-reporting troubleshooting procedures and minimally invasive mechanisms to prevent system misuse and abuse. With a focus on maintaining the highest level of system security, I am skilled in implementing protocols that enable the termination and reporting of unauthorized access and/or massive data transfer attempts. By incorporating robust monitoring and reporting mechanisms, I ensure that any attempts at system misuse or abuse are detected and addressed in a timely and effective manner. Through my commitment to implementing best practices and utilizing advanced technologies, I strive to minimize the risk of system vulnerabilities and maintain the highest level of system security for all clients.
My area of expertise is in creating training and testing procedures for management, technical staff, and user clusters to enhance their interactions and achieve defined objectives in a non-technical manner. My focus is on achieving consistency in technical problem reporting and resolution, increasing understanding and compliance, and decreasing execution time. By utilizing a user-friendly approach to training, I am able to reduce complexity for 100% of users and achieve proficiency in as little as 1 to 4 sessions. Through my commitment to utilizing the latest training techniques and technologies, I strive to enable effective communication and collaboration among all stakeholders and achieve the best possible outcomes for all clients.
As an experienced IT professional, I specialize in fashioning flexible IT solutions that can adapt to changes in enterprise structure, operations, management objectives, and regulatory environments. My focus is on designing enterprise server configurations and fiber optics layouts that are both scalable and flexible, ensuring that they can accommodate operational changes as they occur. By leveraging my deep understanding of IT infrastructure and emerging technologies, I am able to create solutions that meet the evolving needs of any organization. Through my commitment to staying up-to-date with the latest industry standards and best practices, I strive to deliver the most effective and adaptable IT solutions for all clients.
As an experienced IT professional, I excel at managing the introduction of new hardware and software without any user downtime. My focus is on minimizing disruption to end-users while ensuring a smooth transition to new systems and software. By utilizing advanced planning and testing methodologies, I am able to identify potential issues and address them proactively, minimizing the risk of user downtime. Through my commitment to delivering high-quality IT services and minimizing the impact of change on end-users, I strive to ensure that all new hardware and software introductions are seamless and effective.
As an experienced IT professional, I specialize in increasing efficiency and reducing costs for departments operating in different time zones. Through my expertise in optimizing workflows and streamlining processes, I am able to achieve a 40% increase in efficiency and reduce costs by approximately 35%. By leveraging advanced technologies and implementing best practices, I am able to enhance communication and collaboration among teams in different time zones, reducing the risk of delays and miscommunication. Through my commitment to delivering measurable results and improving organizational performance, I strive to achieve the best possible outcomes for all clients.
As an IT professional, I possess a unique blend of strong organizational, technical writing, and non-technical writing skills. With my strong organizational skills, I am able to effectively manage projects, tasks, and teams, ensuring that all objectives are met on time and within budget. In addition, my technical writing skills enable me to effectively communicate complex technical concepts to both technical and non-technical audiences, ensuring that all stakeholders have a clear understanding of the issues and solutions. Furthermore, my non-technical writing skills enable me to effectively communicate with a broad range of stakeholders, including business leaders, customers, and end-users. Through my commitment to excellence in both organization and communication, I strive to achieve the best possible outcomes for all clients.
Skills
Skilled in oral and written communication
Microsoft Windows Server and all other Microsoft desktop operating systems, including UNIX and LINUX
Active Directory
Clustered; Redundant Management of file systems and storage retention
Asset management
Risk Management and resolution
Designing and scaling networks and systems
Documentation
Deep understanding of fiber-optics and fiber-optic networks
Supervising teams and users
System administration and monitoring using Zabbix, Cacti, and Grafana.
Secure global IT support and user support
Administration of Linux and UNIX Systems
Managing system-wide updates and upgrades
Virtual private network: Implementation and security
Citrix products: Citrix Zen Server and Citrix Workspace
Apache, SVN, and Perforce version control tools
Experience with VMware, Xen-Server, and Proxmox systems
Developing and improving existing elastic, resilient, redundant network topologies
Vendor/partner relationships
Infrastructure development
Google Workspace Administration
System imaging for deployment and remote management
Fiber optic modulation with CWDM, DWDM, and other
Recruiting and Hiring
Maintaining records
Budget control
Project proposals
Project designs
Mentoring and coaching
Confident public speaker
Experience
May 2014 – Current
A&G Internet Services – Los Angeles, CA
Principal
Responding to and assisting over 200 Companies and individuals in customizing and troubleshooting technical tasks.
Configured secure computer networks to connect to corporate networks.
Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
Monitored computer and processing equipment dashboards to rapidly respond to faults and malfunctions.
Documented repair processes and helped streamline procedures for future technical support actions.
Installed appropriate security patches to eliminate security vulnerabilities.
Updated software versions with patches and new installations to close security loopholes and protect users.
Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
October 2020 – December 2020
Academy of Motion Picture Arts and Sciences – Beverly Hills, CA
Information Technology Specialist (contract)
Kept hardware and software systems current with the latest patches and current licenses.
Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
Maintained and monitored server rooms, wireless networks, and server infrastructures
Created new accounts, reset passwords, and configured access to servers and file management software for users.
March 2019 – December 2019
First Contact Entertainment Inc – Santa Monica, CA
Senior Systems Administrator
Responsible for operations and maintenance of a multi-level network system
Rebuilt and Administrated Windows Active Directory, domain controllers, and user desktops.
Administration of Linux servers
Configuration of networking hardware, including routers, switches, and storage devices servers
Monitor the health of IT infrastructure to ensure optimal operation
Maintain inventory of IT equipment
Reduced environment to a well-integrated secure hybrid environment
I selected and managed access control security for user hardware and software products used by individual users in each department.
Designed, supervised, and reconfigured sophisticated fiber optic and copper networks
PowerShell to help manage the Windows infrastructure.
Creating Batch files for Active Directory and VMware-related automation.
Planned and Documented Inter-Org Migrations.
Configured and set data protection and security perimeters for sensitive, super-sensitive, and proprietary areas with multi-modal firewalls that integrated switches that allowed for High Availability and failover server systems.
Designed and implemented VPN solutions with 99% efficiency
Enabled Group Policy Objects to achieve 100% compliance with Microsoft, Sony, Oculus, and for and company requirements
Integrated internal and off-site proxy servers for contractors and developers with “0” unauthorized access events and 100% data integrity
Maintained and deployed software update server for all Windows 10 users
Explained how to securely use Microsoft Windows 10 operating system to executives and accounting teams both remotely and via phone
Managed 80% of all software licensing
Created and maintained a 24/7 user support hotline and ticketing system with an easy-to-read Wiki for my IT support team and users
Improved job tasks and mentored junior team members on best practices and standards
Set up, optimized, and managed network equipment
Orchestrated and oversaw upgrades to the system hardware and software
Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service
Assessed the latest innovations to recommend and adopt cost-effective, practical solutions
Used pipe and filter model to find bottlenecks and enable measurement of system resource usage
September 2016 – June 2018
Skydance Interactive – Marina Del Rey, CA
IT Director
100% responsible for infrastructure design, operations, and maintenance of a multi-level network system for a big company with 250 + users with diverse statuses, objectives, and needs
Systems Administration primarily focuses on Active Directory, Exchange Server management, Group Policy Management, and VMware Administration in a Windows Server environment.
Designed and implemented VPN solutions with 99% efficiency
Designed and implemented Group Policy Objects to achieve 100% compliance with Microsoft Active Directory
Integrated internal and off-site proxy servers for contractors and developers with “0” unauthorized access events and 100% data integrity
Configured and set data protection and security perimeters for sensitive, super-sensitive, and proprietary areas with Cisco ASA firewalls and switches with High Availability and failover
Configured and introduced optimal VLANs and access control lists between 5 networks
Expanded PRTG monitoring capacity with agility to meet evolving company needs
Developed and enforced strict user policies while instilling best practice strategies for all users
Created, maintained, and expanded a strict asset management platform to control the introduction and integration of new hardware and software
Maintained 100% of the uptime of file servers, proxy servers, and other Virtual Machines
Managed licensing for 100 % of software products used by individual users and departments
Personally designing, supervising, and re-configuring complex fiber optic and copper networks with detailed network documentation.
Maintained a fast ticket and response system for the IT staff and users
Mentored and coached users in the hands-on use of Cisco, UNIX, and Windows server technologies
Set requests for advice, support, and resolutions as simple routines for users and tech personnel
Cleared and approved requests for and made new purchases with 25% to 50% savings for the company
Documented and coordinated expenditures with the accounting department
Worked closely with other stakeholders to immediately address issues and implement effective solutions
Reviewed completed work to verify consistency, quality, and conformance to creative plans.
Developed and supervised staff by providing orientation, training, support, and direction
Managing and remediating Active Directory and migrating on-prem AD to Azure Active Directory
Active Directory administration/automation through PowerShell.
Active Directory, Microsoft Exchange, Group Policy maintenance.
Active Directory – Group policies, administration.
Consulted users to determine areas in need of improvement.
Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
Spearheaded server infrastructure development, quality control, staging, and production operations
Generated reports outlining network performance, costs, and downtime issues
Planned, tested, and supported high-availability infrastructures.
Promoted continuous improvement of IT governance processes
Analyzed intricate server issues and supported large enterprise and business-critical applications
Maintained quality-focused performance benchmarks and schedules when directing project teams
Completed proof-of-concept thin-client web framework for enterprise intelligence applications with the web developer
Monitored project budget through the careful assessment of resource usage and task management to ensure that costs were kept low
Developed IT strategic vision and drove critical departmental objectives Promoted company in maintaining a work environment focused on quality, communication, collaboration, integration, and teamwork Created a streamlined task system to provide a more effective workflow for both peers and management staff
Improved staff morale by optimizing workload to sustain work-life balance
August 2014 – August 2016
Rack Alley LLC – Los Angeles, CA
System Engineer
Network Installation and integration
Custom Network designs for customers with multiple accounts and privacy of data, and integrity of operational needs
Administration of Windows, Linux, and Unix server-based operating systems in an environment with multiple threats
Exchange 2010 hybrid environment on-premise and cloud, Lync 2010 and 2013.
Specialized in network layer load-balancing to achieve 90-100% network stability
Building, optimizing, and supporting network fiber infrastructures within and outside of the principal network
Active Directory, Microsoft Exchange, Group Policy object and domain name system, maintenance, repair, and adjustments as requested by clients.
Administered over three thousand servers in three data centers while managing employees, providing training, and supervision.
Managed and supported all collocated system infrastructures for nearly 1700 clients
Deployed the latest technology for cloud-based infrastructure and load-balanced applications used by content delivery networks
Provided support by infra-structured VOIP as well as IPTV origination and endpoint termination
Structuring and maintaining a vast international hosting infrastructure to enable continued scaling in response to fluctuations in market demand
Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions
Handled troubleshooting tasks related to the components for Local Area Networks, Wide Area Networks, and voice systems
Spearheaded server infrastructure development, quality control, staging, and production operations
Administration of Exchange 2010/2013 Servers.
Planned, implemented, and integrated updated system-oriented projects
Studied network security logs to identify and eliminate possible outside and internal threats
November 2013 – August 2014
Multacom Corporation – Los Angeles, CA
Systems Engineer
Improving existing network infrastructure
Automating system administration
Scripting software to automate tasks on over 5000 servers
Resolved 100% of hardware issues while working with and assisting employees with new daily data center operations and procedures
Built and oversaw network infrastructure comprised of various virtual products
Education and Training
University of California, Extension Los Angeles
Some College (No Degree) Information Technology
Completed professional development in UNIX and Microsoft Server Operating Systems
4.0 GPA
January 2010 – January 2010
Monterey Peninsula College Monterey, CA
Associate of Science Computer Science
Ranked in Top 10% of the class of 2010
Continuing education in Cyber-security
Majoring in Computer Science and Psychology
Student of the year award recipient
Speaking Engagements
“Protection of Minors Online and Governance of Internet Ecology” Forum at the 6th World Internet Conference. -China 2019